BG-Map TechNote

How to Send In an AutoCAD History Report
To Assist in Debugging a Problem

Updated 8/3/06

This document explains how to capture an AutoCAD history report (the contents of the AutoCAD Text Window) to assist in debugging a BG-Map problem that involves AutoCAD: For example, failure to generate plants or print a map.

Capturing the History Report:

Immediately after the problem occurs, before doing anything else, enter the command COPYHIST at the AutoCAD command prompt and press <Enter>. (If the command prompt is not visible, press the <Escape> key one or more times until “Command:” is displayed. Then, enter the command COPYHIST and press <Enter>):

Mailing In the History:

Create an e-mail addressed to support@bg-map.com. In the Edit menu of your e-mail program, select Paste. The AutoCAD history will be pasted into the e-mail message. Send the message.