How to Send In an AutoCAD or CMS IntelliCAD History Report to Assist in Debugging a Problem
This document explains how to capture an AutoCAD or CMS IntelliCAD history report (the contents of the CAD Text Window) to assist in debugging a BG-Map problem that involves CAD: For example, failure to generate plants or print a map.
Capturing the History Report:
Immediately after the problem occurs, before doing anything else, enter the command COPYHIST at the CAD command prompt and press <Enter>. (If the command prompt is not visible, press the <Escape> key one or more times until “Command:” is displayed. Then, enter the command COPYHIST and press <Enter>):
Mailing In the History:
Create an e-mail addressed to BG-Map Support . In the Edit menu of your e-mail program, select Paste. The CAD history will be pasted into the e-mail message. Send the message.